The eruption of Mount Anak Krakatau on September 6 forced Jakarta's Soekarno-Hatta International Airport to suspend operations for most of the day, with 301 flights affected including at least 19 Singapore Airlines services cancelled. Thousands of travellers were stranded at Changi Airport after receiving conflicting or delayed information from airlines — some passengers only discovered their flights were cancelled upon arriving at the terminal despite the SIA app showing 'confirmed' status. Airport operations in Jakarta were repeatedly extended and were slated to resume only at 10.30pm Singapore time, leaving passengers including a seven-months-pregnant traveller facing prolonged uncertainty about rescheduled departures.
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